Gartner's 2007 CIO Priorities
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We've been saying for a while that CIOs need to focus on helping their companies achieve growth while improving business processes. The latest survey of CIO priorities from Gartner's EXP servicereflects that too--although they rate cost containment No. 2, whereas we have it as No. 4 in our January Future of IT survey. |
Top 10 Business Priorities
1. Business process improvement
2. Controlling enterprise-wide operating costs
3. Attract, retain and grow customer relationships
4. Improve effectiveness of enterprise work force
5. Revenue growth
6. Improving competitiveness
7. Using intelligence in products and services
8. Deploy new business capabilities to meet strategic goals
9. Enter new markets, new products or new services
10. Faster innovation
Top 10 Technology Priorities
1. Business Intelligence applications
2. Enterprise applications (ERP, CRM and others)
3. Legacy application modernization
4. Networking, voice and data communications
5. Servers and storage technologies (virtualization)
6. Security technologies
7. Service-oriented architectures
8. Technical infrastructure management
9. Document management
10. Collaboration technologies
Source: Gartner EXP (February 2007)
Says Mark McDonald, Gartner EXP's head of research and group vice president:
CIOs cannot rely on traditional actions--such as improving operational efficiency, reducing IT costs and automation that lead to commoditization--to meet executive expectations. Success in 2007 requires making the enterprise different to attract and retain customers.Amen to that.
